Legal
Terms of Use
The terms on which you may use this website.
Who we are
This website is operated by Keystone Southgate Design & Planning, a sole-trader planning and design consultancy based in Cardiff, working across Wales. By accessing or using this website, you agree to these Terms of Use. If you do not agree to them, please do not use the site.
Website terms only
These terms apply to your use of this website only. They do not govern the provision of any professional services. Any planning, design, CAD, feasibility or application-management work is provided only under a separate written engagement agreed with us.
Information, not advice
The content on this website is general information about our services and is provided for marketing and background purposes only. It is not professional town-planning advice, architectural advice, legal advice or any other form of professional advice, and you should not rely on it for any specific property or project.
Planning law, policy, local validation requirements and guidance can change. Any references to planning applications, permitted development, lawful development certificates, Local Development Plans, Planning Policy Wales or related processes reflect our general understanding at the time of publication only.
Scope of our services
We provide planning consultancy and design services only. We do not source property, find or broker deals, negotiate purchase prices, introduce buyers or sellers, or act as estate agents. Any enquiry outside this scope will be politely declined.
Enquiries
Submitting an enquiry through this website, by email or through any other contact route does not create a contract between us. A working relationship begins only when we both agree terms of engagement in writing. We aim to respond promptly, but we do not guarantee any response time.
Permitted use
You may view this website and print or save pages for your own personal, non-commercial reference. You must not misuse the site, attempt to gain unauthorised access to it, introduce malicious code, scrape or harvest its content, or use the site in a way that breaches applicable law.
Intellectual property
The branding, text, images, graphics, icons, layouts, drawings, planning examples, site-plan imagery and overall design of this website are owned by or licensed to Keystone Southgate Design & Planning. You must not copy, reproduce, republish, adapt, distribute or commercially use any website content without our prior written permission.
Any example drawings, plans, maps, feasibility material or planning-document extracts shown on this website are for portfolio or information purposes only. They must not be reused in any planning application, lawful development certificate application, statutory submission or professional report without a separate written agreement with us.
Mapping data
This website may display images or extracts derived from Ordnance Survey or other mapping data. Mapping data may be protected by Crown copyright, database rights or third-party licence terms. You must not copy, download, extract or reuse any mapping material from this website unless you have the right licence or permission to do so.
Third-party links
This website may link to third-party websites, including local planning authorities, Planning Portal Wales, DataMapWales, Welsh Government resources and other planning or mapping services. These links are provided for convenience only. We do not control those websites and are not responsible for their content, availability or policies.
Liability
We take reasonable care with this website, but we do not guarantee that it will be accurate, complete, up to date, secure, uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of, inability to use, or reliance on this website or any linked third-party website.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Data protection
Any personal data you provide through this website or by email is handled as described in our Privacy Notice. Cookies and analytics are explained in our Cookie Policy.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they were last revised.
Governing law
These terms are governed by the law of England and Wales, and any disputes are subject to the courts of England and Wales.
Contact
Questions about these terms? Email [email protected].